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How Consumers Respond to False Declines

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30% of consumers declined via a digital channel never returned to the merchant. 

The white paper includes actionable advice for reducing false positive declines. 

One in 6 US cardholders (15%) reported experiencing a false decline in 2014. 

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Inside this report

Stop turning away good customers

Learn the true price retailers pay

Understand the scope of false declines

CNP Fraud in the Ticketing Industry   

How Consumers Respond to False Declines

Gain insight into ticketing fraud patterns

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